Built for safety
Built-in guardrails restrict answers to your documents. If the answer isn’t there—or the question is unrelated—Torqn Docs says so instead of making one up.
Torqn Docs · Mining & construction operations
Stop losing time and money to buried procedures and guesswork.
Turn long manuals into fast, source-linked answers. Your people get information from your own SOPs, manuals and procedures—without digging through PDFs or pulling an engineer off the job.
Keep skilled people on skilled work. Keep the source in view.
The reality
487 pages of specs. One critical detail buried on page 312.
This is a system problem, not a people problem. Your people want to follow procedures. But when the answer is buried in shared drives, they either spend ages searching, interrupt someone senior or work from memory. You pay for the wasted time—and carry the risk of missed steps.
- Critical procedures buried in shared drivesSOPs, JSAs and manuals exist, but the right document can be difficult to locate when the job is waiting.
- Workers can’t find the right informationThey may search, rely on memory or interrupt a supervisor who is already stretched thin.
- Guesswork creates riskWhen people cannot get the information they need, procedures get missed. The consequences can be incidents, downtime and audit failures.
Source-verified answers
Answers come with the document, section and page they came from. Operators can open the original source directly from the answer and check it themselves.
Zero training required
If someone can type a text message, they can use Torqn Docs. Ask a question in plain English and get an answer. No product training required.
The method
The Verified Site Intelligence Framework.
Answers from your own documents. Industry context built in. A source you can check—and guardrails that stop the system filling gaps with invented procedures.
Bring together the SOPs, JSAs, manuals and project files your team needs to reference.
Understands mining terminology, equipment names and your site’s language. When someone asks about “LW”, it understands they mean longwall.
Make the relevant document, section and page visible so the answer can be checked in context.
Built-in guardrails restrict answers to your documents. If the information is not there, Torqn Docs says so instead of trying to please you with a made-up answer.
Ask. Check. Get back to work.
Your documents, one conversation away.
Ask the question the way you would on site. See the answer write itself, with the documents and page references alongside.
Where are the isolation points for conveyor 301?
Illustration only—not instructions for use on site. Follow your current approved procedures and ground-support plan.
Document library
Critical operational, maintenance and safety documents—one conversation away.
The source stays attached to the answer. Start with the documents people reach for every day, from specifications to procedures.
Find the relevant requirement without beginning at page one.
Bring equipment and maintenance references into the same conversation.
Keep key site context close to the question.
Make the source easier to check at the moment it matters.
How it works
From document upload to a source-backed answer in three simple steps.
Upload your documents
Start with the SOPs, manuals, standards and procedures your operation already relies on.
Ask the everyday question
Ask in plain English, just as you would ask a colleague. No product training. People can pick it up and get started.
Check the cited source
Use the document, section and page reference to review the current approved information before acting.
What’s included
Everything you need. Nothing you don’t.
A document library, a team workspace and support getting it into use. Not just another login to manage.
- Your existing documents. SOPs, manuals, procedures, specifications and project files in one place.
- Team workspace. Role-based access for managers, engineers and frontline workers.
- Usage insights. See what people are asking and which documents they need most.
- Onboarding support. We help you upload, configure and roll out to your team—not just hand you a login.
A practical rollout
Buy a solution, not another tool.
Existing documentsTeam accessSource checkingOnboarding support
Your IT team has enough to do. Torqn Docs gives you a supported solution—from document setup to rollout—without another in-house app to build and maintain. We help your people get answers; your team gets on with bigger problems.
Who it’s for
Built for the people who build things.
Different roles ask different questions. The source and the person doing the work stay connected.
PM
Project Managers
Stop digging through submittals late at night. Find answers about shutdown schedules, variation orders and contractor compliance without restarting the document hunt.
“What’s the deadline for the SAG mill relining submittal?”ENG
Engineers
Cross-reference geotechnical reports against design specifications. Find ore processing parameters without flipping through hundreds of pages.
“Maximum allowable vibration for the ball mill foundation?”SUPER
Superintendents
Get field answers without calling the office. Access blast plans, ground support specifications and shift procedures at the point of work.
“What’s the ground support standard for Level 12 decline?”OPS
Operators
Access equipment procedures and operational parameters without searching through binders in the crib room.
“What’s the max tonnage rate for conveyor CV-04?”MAINT
Maintenance Teams
Navigate maintenance manuals and SOPs. Find part numbers, torque specifications and isolation procedures for mine equipment.
“Bearing replacement interval for the apron feeder drive?”HSE
Safety Officers
Verify compliance procedures in real time. Keep JHAs, SWMS, trigger action response plans and emergency protocols easier to reference.
“What’s the TARP for pit wall displacement exceeding 10mm?”Operational relevance
Less searching. Fewer interruptions. Easier procedure checks.
A document library is only useful when the person with the question can find and review the right information when the job is happening.
Give people a more direct route to the documents behind the task.
Move routine document lookup away from the people needed for higher-value work.
Keep the cited page and section visible instead of handing on an unsupported answer.
Make it simpler to locate the current approved documentation before acting.
Questions
Straight answers to practical questions.
Start with the documents and questions that create the most searching and interruptions in your operation.
How secure is my data?
Your documents stay in your workspace, with access controls for your team. We work with your IT team to confirm storage, security and rollout requirements for your operation.
What file types do you support?
Start with your PDFs, Word documents, spreadsheets, manuals, specifications and procedures. Bring your document set to the demo so we can confirm the formats and drawings your operation needs.
How accurate are the answers?
Torqn Docs answers from your own documentation, with guardrails against filling gaps or inventing procedures. If the information is not in the library, it says so. Answers include sources to check. Always use the current approved procedure before acting.
Can I share projects with my team?
Yes. Invite your people to a shared workspace and manage who can upload documents, ask questions and view activity with role-based access.
How long does setup take?
We help you add your documents, configure access and roll out to the team. Setup depends on the size of the library and how your files are stored. Using Torqn Docs does not require a separate product-training program.
What integrations do you support?
Tell us whether your documents live in SharePoint, Google Drive, Procore or another repository. We will confirm the current connection options and setup for your document library.
Stop searching. Start finding.
Your people have work to do. Help them stop hunting for answers.
Bring your documents and the questions that keep pulling people off the job. See Torqn Docs find the answers and show where they came from.
